Possibly there is a confusion with the language used. We only process your tax information for validation if you have sold content through our system using “Collected by itch.io” and have requested a payout. Otherwise, you information is left pending.
Viewing post in Tax information - waiting for Validation
You can send a support ticket. If you need to make a message on our community help forum then you should create a new topic. Do not reply to admins hijacking other people’s topics.
Always read the rules of this board fully before posting.
Thanks