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Bull shit dude...Tired of being nice and going to tell you this straight: You've used this excuse time after time after time again. If you don't know but, theres a CLEAR ISSUE amongst your user base, its your job as the DEV, or Jasons job as the HEAD to figure out what the fuck is going on instead of releasing these falsified updates that only bot accounts are saying "works fine for me". 

Get ppls specs, pause the game and rebuild from the ground up, give us YOUR specs. make a vid to show off the development, but hiding online behind comments vomiting the same excuse over and over, and also showing your sheer lack in computer knowledge is down right insulting, and highly unprofessional. 

if you have a legit job as a coder and this is what you were doing, you'd be fired on the spot for not correctly doing YOUR JOB. ive been in discord servers with other games who take the time to gather multitudes of info to figure what could be going wrong with the user base. 

so option one: Do your job

option two: Quit....cause you arent helping not a single damn person.

if jason reads this too: fuck him too for the empty promises and lies on every single update. Can easily go back to previous comments ppl have left of you saying "its been fixed or will be fixed" and they reply update later experiencing the same problems plus more and garner no reply back from you! Shameless cash grab money stealing joke of a product that should be removed off this platform.

(-11)

I dont know if you realized there is currently a job opening as I am the one one left still working on the game. You are perfectly welcome to come help out since you seem to think this is an easy problem to solve. Instead you'd rather sit there slinging insults at the one person who's been trying to hold this entire thing together for nearly 2 years. If I were to quit there would be no one left working on the project. I'm sure things would get done super duper fast then.

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Would love to but already have a job as a data analysis which why i say what i said and where it comes from. Also i never said it was easy not once in that whole rant did i say it was "easy", whats "easy" is the ability of deduction and the steps used to take it which have been severly lacking in both your department and Jason's. You are held responsible for your actions, and excuses don't make the answers happen, action does and reaching out does. The crew i work with, if they cant figuer out whats going wrong they ask questions, gather info, and resolve the problem before continuing any further data inquiries. Pushing something out thats bound to have problems, on top of something that has problems is going to create more problems, simple fact. If its so hard and you are the only one working on it, YOU really need to evaluate what you are working on and ask is it worth it? Cause it sounds like your boss Jason doesnt give two shits, and you can only come up with excuse after excuse cause nothing is getting done. If it were me, id find a new job with a working crew who actually work.