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(1 edit)

Hey RobotLord10, sorry it's not launching from you :/ Got a few questions/steps that'll help me narrow down what might be wrong:

  • What OS is your computer running?
  • Did you download the game from the store page, as a zip file? Or did you download and try to launch it via the itch desktop app?
    • If from a downloaded zip file: try running the executable (e.g. MewnBase.exe, if Windows etc) from command line if possible, it should spit out the actual error message.
    • If the later (itch app) does the error message give you the option to "Examine the Cause of Failure" - if so, try clicking that, it should open up a log text file - and if you'd be so kind, email the the contents over to cairn4games@gmail.com - would greatly help me figure out what the issue is so that I can try to get it fixed for you (and probably some other people as well).

- Steve / @Cairn4

(1 edit)

I seem to be having the same issue that RobotLord10 was.

On Windows 10; tried with the standard, Java, and win32 zip files; none worked. Nothing happens at all after double-clicking the exe (or the Java executable). Attempting to run from the command prompt, as suggested, returns no message whatsoever.

I also attempted to install it through the itch app (both standard and win32). When launching through that, clicking the launch button, and the 'play now' button in itch's mini-launcher, I briefly see 'running' in place of the launch button... for less than a second. Then it goes back to showing the launch button, as though nothing had happened.

Itch didn't return an error message during this process, and no log files were apparently generated in the unzipped mewnbase directories. However, the view logs function in itch did give me some errors; have a pastebin of the log: http://pastebin.com/j8Yeg2ye

Hope that helps!


EDIT: Nevermind, figured it out, and got the game to run. As the log file implied, it was a driver issue. The short version was that I needed to update my graphics driver. The long version is that I needed to do that because Windows 10 likes to randomly and silently downgrade your graphics driver during its update process... and the way it does that incidentally disables NVIDIA's own driver update app. This is an ongoing, and recurring Windows 10 issue, though I may have figured out how to stop it from doing that, this time.

That said, it'd have helped me troubleshoot if your game were able to notice the driver issue and give me an error message upfront, instead of dying quietly.

Hey Endovior!

*phew* glad you got it working - these are the sorts of issues that tend to stress me out the most, since their hardest for me to reproduce / easily fix.

Thanks for sending that log file! Like you said, having the game throw some sort of error popup if the game flat-out fails to start would be a great idea, I'll try and see if I can do that.

Cheers!