I just reached 7 USD of available balance. I searched where can I see what people describe and only thing there is to initiate payout.
Wtf itch? I can see how much I got only if I initiate payout? from 7 USD available balance payout jumped to double 14 USD. I also have no idea how are they going to payout it without any payout destination...
EDIT: also itch responded to my email finally. Only while requesting payout I can see real balance.
Just to clarify, do you have to select "Initiate New Payout" on the payouts page to see the actual figure? And does it just take you to a new page to confirm, or does it actually initialise the payout immediately? I've been waiting on itch support for a substantial amount of time with no response, and I don't want to lose 30% of my income for pressing the wrong button.
It does not ask for confirmation. You have to click on "Initiate New Payout" to find out the actual figure. I clicked on it and can't cancel. It's in review and then will be payed out. It will also take 2 weeks to process.
EDIT: It's stupid system. It will be locked probably for 2 weeks, then they realize there is no destination and cancel it. I used "Other" as payout method which I actually have no idea what means.
Other is for cases where you have arranged a different payment method outside the presented options. If you want someone to update the destination then please contact support. Payout destination can be changed for an existing payout request. In the future only select an option that you know you are able to receive if you don’t want to have any delays with communicating with the team.
Note: I know the other option is confusing, we’ll likely change that UI at some point, but my advise still stands going forward.
