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(2 edits)

Just to clarify, do you have to select "Initiate New Payout" on the payouts page to see the actual figure? And does it just take you to a new page to confirm, or does it actually initialise the payout immediately? I've been waiting on itch support for a substantial amount of time with no response, and I don't want to lose 30% of my income for pressing the wrong button.

(2 edits)

It does not ask for confirmation. You have to click on "Initiate New Payout" to find out the actual figure. I clicked on it and can't cancel. It's in review and then will be payed out. It will also take 2 weeks to process.

EDIT: It's stupid system. It will be locked probably for 2 weeks, then they realize there is no destination and cancel it. I used "Other" as payout method which I actually have no idea what means.

Admin

Other is for cases where you have arranged a different payment method outside the presented options. If you want someone to update the destination then please contact support. Payout destination can be changed for an existing payout request. In the future only select an option that you know you are able to receive if you don’t want to have any delays with communicating with the team.

Note: I know the other option is confusing, we’ll likely change that UI at some point, but my advise still stands going forward.