To clarify the confusion broadly, in the intro she is chastised for saying certain things that are the wrong thing to say by her boss. In the gameplay, there are similar choices to say, and the correct thing is NOT to say them.
For example, the suicidal patient. The correct answer is for them to avoid rooftops, and the wrong answer is to tell them to give in to the idealizations. So ok, it seems that we are avoiding the mistakes pointed out in the intro.
That's why I was confused that the correct answer in the Never Been Kissed patient is to tell them to try performing Sexual Assault, when the rest of the correct answers seem to lead to NOT saying the wrong thing.
Does that make more sense now? I can get a little convoluted in explanations.