What is the app called? I have been trying to look it up, but I can't seem to find a clear answer.
HoloYiff
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Thank you for asking. Just to make sure, are you referring to the Samsung Galaxy A50?
I'm sorry to tell you, but the A50 is missing support for Depth API in ARcore, which this currently depends on. Depth API is needed to gauge the distance from the device to the surface that the camera is pointed at.
You can see a list of the supported features based on device here:
ARCore supported devices | Google for Developers
Any device that supports Depth API should work, but I can't guarantee it, without testing the specific devices.
I will address this in the future by seeing if I can find an alternate approach or if I will need to add an error message, indicating that the device is not supported.
That's also intended. It depends on if the device supports Augmented reality.
For PC and Mac, you will see the QR code, as you can't use augmented reality on those platforms.
For Android and Quest, you will see a button that says View in AR, as augmented reality is supported directly in the browser.
Where as for iOS, at least on the newer models, you should see a button that says Open with Launch AR.
Yep, that's correct!
However, it's also worth noting that you will need to use Safari for this. If you have set a different browser as the default, you'll just have to copy and paste the URL.
Once you tap on the open with launch AR button, you will be redirected to a different page, which presents you the option to install the Launch AR app if you don't already have it installed, otherwise it will give you the option to open it in the app.
Thank you for the information. Unfortunately it's likely that the iPhone 7 is too old to support this. But I will try to confirm if this is the case, or if it's just a matter of fixing a bug related to older iPhones.
I want to try to figure out which iPhones models are supported, but has not been able to so far. So it's really appreciated that you reported this.
If you check the url, does it end with "/holoyiff"?
If it does, then everything is good so far. However, if you don't see a button at all, not even a button that says View in AR. Then it would indicate that there is some kind of error, that prevents everything else from loading.
Which iPhone model are you using?
Personally I have been using the iPhone SE Gen 3.
Thank you for letting me know about this!
You're supposed to use the regular phone camera to scan the code. It should then open the correct page in Safari. There you will have the option to open with launch AR. Since you have Launch AR installed, you should see an open button in the top right after a brief loading.
It makes perfect sense that you would attempt to use the app itself to scan the code, so I will update the information to make this more clear.