With another payout in review after 17 days. Could it be that something got stuck for some reason?
Generally if something gets stuck like that it’s due to an issue sending the payment. In this case, PayPal was blocking payments to your PayPal account due to your account limits. In the future please try to send a support request in, that way we can review private account details and get it resolved.
Thanks
I'm still waiting for 2 payouts, one initiated 67 days ago and the other one 31 days ago. There is NO support on this platform, I've emailed support 3 times since then and never got any single reply.
As a background information, it seems my issue is probably due to a Payoneer account creation delayed (although everything is 100% ok in its admin panel). Another platform with NO support. I've tried to ask Itch to redirect payouts to my Paypal account with no luck.
It's really frustrating to have 200+ more sales trapped this way.
I don’t see any active tickets on your account. Did you contact us using the email address that owns the account? Otherwise the email you sent won’t get attached to your account, prioritized, and we’ll only be able to respond with “please reply with the correct email” since it’s related to private account information. Hope that helps
(Also, please try not to reply to other people’s threads, since all you’ve done is notify the person who created this topic, and not someone who can assist you)