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Can't finish buying my game?

A topic by Marangon Productions created Mar 28, 2021 Views: 392 Replies: 2
Viewing posts 1 to 2

Hello. I recently decided to select one of my games to be my first game with minimum price on itch.io. To test if I set it up correctly, I asked my father to buy the game, but he can’t finish the buying operation.

He goes with the card method (since he doesn’t have Paypal) and, according to itch.io’s documentation on how buying works, after he entered all informations he should be brought to the download page, but that doesn’t happen. Am I missing something that needs to be done?

P.S.: I’ve tagged as “Question” the topic because I didn’t know if I need to mark as “Question” or as “Bug”.

Admin

after he entered all informations he should be brought to the download page, but that doesn’t happen

This isn’t enough information to tell what’s happening. Do they see an error message?

I’ve tested here and now I know what happened. Basically I setted my payout settings to sell it in USD, but my father was trying to buy in BRL (which is my currency). I had to change the currency so that he could buy it

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