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Give normal download keys access to external keys?

A topic by Cognitive Forge created Apr 25, 2018 Views: 684 Replies: 3
Viewing posts 1 to 3
(4 edits) (+13)

Hi,

In the past we've granted individual generated download keys to users to close colleagues, friends and influencers.
Having launched our game on steam; we wish to give those same users access to a pool of Steam keys as part of the reward for investing on ItchIO early.

However users are reporting that they can't access the "Get Steam Key" link and there seems to be no way to link non bulk keys access to the pool of Steam keys. This seems like a bug? What can we do to work around this?

Kind regards from
Anthony and the rest of the team at Cognitive Forge.

Admin(+1)

When you initially create the key there's an option to grant it external keys. There's no way for you to edit that field right now, but if you can tell us which keys you wanted updated I can enable Steam keys on them. If you need to share private account information then you can email support@itch.io.

Thanks Leafo <3!

The option doesn't appear for non bulk keys for us though:


It looks like the only automatic way for users to have access to external keys is through bulk keys?

Best regards
from Anthony

(6 edits) (+1)

I think this should be made clearer on the website's UI.

If you're giving someone free access to the game (particularly an individual download link rather then a bulk one); one would assume that includes external keys if there's no option to specify for or against.

We need all the claimed keys/keys that have one download next to them to have access to the Steam keys; thanks again.

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