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Refund

A topic by WhyAmIEvenHereRn created Oct 14, 2022 Views: 278 Replies: 6
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I sent two emails yet no one has responded to them. I want a refund for one of the games I bought so can someone tell me another way to get in contact with them?

Moderator (1 edit)

When did you send e-mail? Did you receive the automated confirmations? Either way, I let an admin know.

I sent one oct 7th then and it did tell me they received it but no response back. Then I sent another one oct 12th no response but I did get the email that they received it.

Moderator

That probably means your first e-mail was lost, and now there's going to be a delay because of that. Sorry.

It’s fine as long as they get my email and I can get my refund.

Admin

I only see one support ticket open from your account. Someone from our team replied to you 4 days ago asking for more information. Please check your email against and reply to that thread. As noted in the rules, our community message board is not for account specific support.

Thanks

I did it with a different email the first time but I put what email I use for this account 

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