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Payout still in review for 27 Days

A topic by MakhamDev created Jan 25, 2023 Views: 363 Replies: 4
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I’ve requested a payout on 29 December 2022 (payout id 93062). It’s been 27 days now and the status is still “in-review”. I’ve sent an email to itch support on 18 January 2023 (request id 140598), a week later and I got nothing.

I understand that the payout is reviewed manually, so it can take longer than usual. But it’s been almost one month now and my email is being ignored for a week. Can I get an update on my payout request please, thank you.

That sounds pretty rough. I hope it gets settled soon

(+1)

I've been having the same issue too. I'm used to waiting about 14 days maximum for payouts, but one of mine was requested 27 days ago as well. 

I don't mind waiting a little longer if they're facing a big backlog of payout requests at the moment, but any updates would be appreciated! <3  

Admin

You should contact support, not post in someone else’s topic. Payouts are processed on a per-account basis, and one person’s issue may not be your issue. I know you are posting a reply and not a new topic, but please take a moment to review the community rules before posting. This place is for community support and not account specific support.

Hope that helps,

Thanks

Admin

We don’t allow topics like this because it encourages people with independent problems to pile in without realizing that their circumstances may be specific to their account.

Thanks for providing the ticket ID, we’ll get someone to take a look.

Thanks

Admin archived this topic