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Updates for Paid Products

A topic by Matt J Hart created Apr 26, 2023 Views: 419 Replies: 2
Viewing posts 1 to 2

Hello,

I have a question about how updates work with paid products. For context, I sell sound libraries, and this is what my question refers to.

If a user purchases a product which includes multiple files, will they be able to download additional files I add to that product without needing to pay any more money?

The reason I ask is because I currently use the sale/bundle system to sell a bundle of all of my sound libraries but I feel I could benefit from selling the bundle as a product instead (as I expect this would show up more easily in browse, and I could display it on my profile, etc). However, I am a bit reluctant to do this if it means that users will have access to all future sound libraries I make, as this could devalue my future sound libraries.

Thanks,
Matt

I don't know how bundles work, but if you have a page with a pack and you add files to that pack, the additional files are considered part of the same pack and can be downloaded by anyone who has paid for your pack.

  One solution is to have different prices within the pack, these work based on a tier system.

For example, if you have 2 files in the same pack, one for $5 and the other for $10.

"A" buys the product for $5, he will only be able to download the first file and not the one that costs $10.

"B" pays you $10, he will be able to download the 2 files.

Tomorrow you add 2 new files, one for $8 and one for $12.

"A" won't be able to download any of the new files, because he can only access the ones that cost $5 or less.

"B" will be able to download the $8 file because its value is less than the $10 he had already paid, but he will not be able to access the $12 file unless he pays again.

Important, "B" must pay $12 again, Itch is not cumulative, that is, if you already paid $10, paying $2 is not enough, you must have a single payment of $12 to be able to access that file, regardless of previous payments.

From the point of view of the consumer, it is a bad practice to place files at a higher price within an already sold pack, many people (including me) see that as an abuse and may not buy anything from you again. But it's something you can do inside Itch.

I see, thanks for the insight!

It seems that there isn't a system that does exactly what I'd like to do, so I'll have to give this some more thought.

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