Hey all, making a follow-up for a support request I issued. Ticket ID is 154897.
I was previously in contact with itch support to get the CSV export of ratings for the game jam I'm organizing. I followed-up with them recently to see if I can get the data now since it is nearing the end of the rating period and we need some time to look through the data before the jam ends. Haven't gotten a response back, so I'm posting here. We have some time-sensitive matters to take care of that depend on getting the data. Would really appreciate a response from support so we at least know the status of getting the export and can plan accordingly.