Heya, I have an issue with listing a sale for a bundle and before I commit to launching a sale I would like some clarification if possible.

The situation; I have 2 projects that are free by default, but there are two paid tiers for people who want to provide extra support for extra content, or receiving the source files. ( https://kaylousberg.itch.io/kaykit-adventurers & https://kaylousberg.itch.io/kaykit-dungeon-remastered ).

Sales price issue.

The price tiers are 8 dollars (7.95) and 12 dollars (11.95) respectively, when selecting a % discount it mentions the % is applied to the minimum prices, assuming this would turn 8 and 12 dollars into 4 and 6, however there's no feedback to check if this is true. I can put the sale up as a draft and it only mentions it's -50% off, but not what the actual prices would be.

See below:

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Clicking either of the links takes me to the live asset pack and so there's no way of knowing what the actual price is before committing to launching a sale

Bundle issue

If I make a bundle through itch's sales interface the default bundle price defaults to 0.00 USD, most likely because the asset packs are free by default. However there's no way of knowing what a customer will actually receive once they buy the bundle. If I put my custom price at 16 dollars for example, will people then receive content from ALL price tiers, is there any way to set a bundle price for specific tiers? I.e. if you pay 12 dollars you get the 8 dollar content from both projects/packs?

Again there's no feedback in the drafted version of the sale, and I don't know if launching a sale will send a notification to the 4000 people that follow me saying that there's a sale. I really don't want to have to launch a sale specifically to test what the outcome of this is. I understand my usecase is not very typical, wanting to bundle multiple projects that are free but have multiple priced options. But any feedback or insight on this would be greatly appreciated.

Thank you :)
Kay

I'd like to add another issue relating to free packs with paid content.

Creating a download key for a free package only grants access to the free content, not the paid content. There seems to be no way of giving people access to paid content through the means of a download key, you can only make a key to give people the content for free that was already freely available on the page itself.

I know this is most likely not on your roadmap at the moment but just in the offchance that this would be an easy fix I would greatly appreciate it, as my whole business model relies on this :)

Just going to bump this as this is quite a major issue. I'd like to know it's received and considered :)

Sorry for not spotting this topic sooner. Our recommendation is generally don’t use “individually priced files” to set the price of your product. If you have a “free” component to your project then mark it as “Demo” on the file editor, then set the minimum price of the product.

More info here: https://itch.io/docs/creators/pricing#purchase-tiers-through-individually-priced-files