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Changeling

An Urban Fantasy visual novel that explores romance within a dangerous paranormal community · By Steamberry Studio

Bug Reports/Issues Sticky

A topic by Steamberry Studio created Jan 31, 2019 Views: 1,606 Replies: 26
Viewing posts 1 to 11
Developer

Please post any errors or issues here! 

If you are someone who has had access to the game since beta testing, please do not use old saves. Delete them and start fresh. If you are using an old save and you post a bug - the FIRST thing we will ask you to do is load a new game and see if the error still occurs.

If you have received an exception or a traceback, please copy/paste the text, or screenshot. It will help us identify the issue much faster.

Otherwise, please post any issues here.

(+1)

Hi! I'm on a Mac (High Sierra, 10.13.6), and just got the following:

[code]

I'm sorry, but an uncaught exception occurred.

While running game code:
  File "game/CorvinRoute.rpy", line 12, in <module>
  File "game/journal.rpy", line 34, in add
AttributeError: 'NoneType' object has no attribute 'add_paragraph'

-- Full Traceback ------------------------------------------------------------

Full traceback:
  File "CorvinRoute.rpyc", line 6, in script
  File "/private/var/folders/6d/h646n21960sbmljq57sbr07h0000gp/T/AppTranslocation/5908AE7B-9032-479E-B605-5172C958D204/d/Changeling.app/Contents/Resources/autorun/renpy/ast.py", line 862, in execute
    renpy.python.py_exec_bytecode(self.code.bytecode, self.hide, store=self.store)
  File "/private/var/folders/6d/h646n21960sbmljq57sbr07h0000gp/T/AppTranslocation/5908AE7B-9032-479E-B605-5172C958D204/d/Changeling.app/Contents/Resources/autorun/renpy/python.py", line 1888, in py_exec_bytecode
    exec bytecode in globals, locals
  File "game/CorvinRoute.rpy", line 12, in <module>
  File "game/journal.rpy", line 34, in add
AttributeError: 'NoneType' object has no attribute 'add_paragraph'

Darwin-17.7.0-x86_64-i386-64bit
Ren'Py 6.99.14.3.3347
ChangelingBeta 3.2
Thu Jan 31 21:36:52 2019
[/code]

Rollback didn't help, and ignoring it just caused the message to repeat with the "line" numbers going up.

The same bug appears to be happening on other routes in the same location (end of common route?); got this one when I picked a different book:

[code]
I'm sorry, but an uncaught exception occurred.

While running game code:
  File "game/elliotroute.rpy", line 13, in <module>
  File "game/journal.rpy", line 34, in add
AttributeError: 'NoneType' object has no attribute 'add_paragraph'

-- Full Traceback ------------------------------------------------------------

Full traceback:
  File "elliotroute.rpyc", line 7, in script
  File "/private/var/folders/6d/h646n21960sbmljq57sbr07h0000gp/T/AppTranslocation/8483FC81-30E6-455E-82CD-204885716D42/d/Changeling.app/Contents/Resources/autorun/renpy/ast.py", line 862, in execute
    renpy.python.py_exec_bytecode(self.code.bytecode, self.hide, store=self.store)
  File "/private/var/folders/6d/h646n21960sbmljq57sbr07h0000gp/T/AppTranslocation/8483FC81-30E6-455E-82CD-204885716D42/d/Changeling.app/Contents/Resources/autorun/renpy/python.py", line 1888, in py_exec_bytecode
    exec bytecode in globals, locals
  File "game/elliotroute.rpy", line 13, in <module>
  File "game/journal.rpy", line 34, in add
AttributeError: 'NoneType' object has no attribute 'add_paragraph'

Darwin-17.7.0-x86_64-i386-64bit
Ren'Py 6.99.14.3.3347
ChangelingBeta 3.2
Thu Jan 31 21:54:02 2019
[/code]

I'll check to see if this happens with all the routes.

Same for the others ; all of the error messages are below, in case it's helpful:

[code]

I'm sorry, but an uncaught exception occurred.

While running game code:
  File "game/marcroute.rpy", line 9, in <module>
  File "game/journal.rpy", line 34, in add
AttributeError: 'NoneType' object has no attribute 'add_paragraph'

-- Full Traceback ------------------------------------------------------------

Full traceback:
  File "marcroute.rpyc", line 3, in script
  File "/private/var/folders/6d/h646n21960sbmljq57sbr07h0000gp/T/AppTranslocation/8483FC81-30E6-455E-82CD-204885716D42/d/Changeling.app/Contents/Resources/autorun/renpy/ast.py", line 862, in execute
    renpy.python.py_exec_bytecode(self.code.bytecode, self.hide, store=self.store)
  File "/private/var/folders/6d/h646n21960sbmljq57sbr07h0000gp/T/AppTranslocation/8483FC81-30E6-455E-82CD-204885716D42/d/Changeling.app/Contents/Resources/autorun/renpy/python.py", line 1888, in py_exec_bytecode
    exec bytecode in globals, locals
  File "game/marcroute.rpy", line 9, in <module>
  File "game/journal.rpy", line 34, in add
AttributeError: 'NoneType' object has no attribute 'add_paragraph'

Darwin-17.7.0-x86_64-i386-64bit
Ren'Py 6.99.14.3.3347
ChangelingBeta 3.2
Thu Jan 31 22:04:07 2019
[/code]

[code]
I'm sorry, but an uncaught exception occurred.

While running game code:
  File "game/danroute.rpy", line 20, in <module>
  File "game/journal.rpy", line 34, in add
AttributeError: 'NoneType' object has no attribute 'add_paragraph'

-- Full Traceback ------------------------------------------------------------

Full traceback:
  File "danroute.rpyc", line 14, in script
  File "/private/var/folders/6d/h646n21960sbmljq57sbr07h0000gp/T/AppTranslocation/8483FC81-30E6-455E-82CD-204885716D42/d/Changeling.app/Contents/Resources/autorun/renpy/ast.py", line 862, in execute
    renpy.python.py_exec_bytecode(self.code.bytecode, self.hide, store=self.store)
  File "/private/var/folders/6d/h646n21960sbmljq57sbr07h0000gp/T/AppTranslocation/8483FC81-30E6-455E-82CD-204885716D42/d/Changeling.app/Contents/Resources/autorun/renpy/python.py", line 1888, in py_exec_bytecode
    exec bytecode in globals, locals
  File "game/danroute.rpy", line 20, in <module>
  File "game/journal.rpy", line 34, in add
AttributeError: 'NoneType' object has no attribute 'add_paragraph'

Darwin-17.7.0-x86_64-i386-64bit
Ren'Py 6.99.14.3.3347
ChangelingBeta 3.2
Thu Jan 31 22:24:03 2019
[/code]

[code]
I'm sorry, but an uncaught exception occurred.

While running game code:
  File "game/willroute.rpy", line 11, in <module>
  File "game/journal.rpy", line 34, in add
AttributeError: 'NoneType' object has no attribute 'add_paragraph'

-- Full Traceback ------------------------------------------------------------

Full traceback:
  File "willroute.rpyc", line 5, in script
  File "/private/var/folders/6d/h646n21960sbmljq57sbr07h0000gp/T/AppTranslocation/8483FC81-30E6-455E-82CD-204885716D42/d/Changeling.app/Contents/Resources/autorun/renpy/ast.py", line 862, in execute
    renpy.python.py_exec_bytecode(self.code.bytecode, self.hide, store=self.store)
  File "/private/var/folders/6d/h646n21960sbmljq57sbr07h0000gp/T/AppTranslocation/8483FC81-30E6-455E-82CD-204885716D42/d/Changeling.app/Contents/Resources/autorun/renpy/python.py", line 1888, in py_exec_bytecode
    exec bytecode in globals, locals
  File "game/willroute.rpy", line 11, in <module>
  File "game/journal.rpy", line 34, in add
AttributeError: 'NoneType' object has no attribute 'add_paragraph'

Darwin-17.7.0-x86_64-i386-64bit
Ren'Py 6.99.14.3.3347
ChangelingBeta 3.2
Thu Jan 31 22:34:14 2019
[/code]

[code]
I'm sorry, but an uncaught exception occurred.

While running game code:
  File "game/ewanroute.rpy", line 10, in <module>
  File "game/journal.rpy", line 34, in add
AttributeError: 'NoneType' object has no attribute 'add_paragraph'

-- Full Traceback ------------------------------------------------------------

Full traceback:
  File "ewanroute.rpyc", line 4, in script
  File "/private/var/folders/6d/h646n21960sbmljq57sbr07h0000gp/T/AppTranslocation/8483FC81-30E6-455E-82CD-204885716D42/d/Changeling.app/Contents/Resources/autorun/renpy/ast.py", line 862, in execute
    renpy.python.py_exec_bytecode(self.code.bytecode, self.hide, store=self.store)
  File "/private/var/folders/6d/h646n21960sbmljq57sbr07h0000gp/T/AppTranslocation/8483FC81-30E6-455E-82CD-204885716D42/d/Changeling.app/Contents/Resources/autorun/renpy/python.py", line 1888, in py_exec_bytecode
    exec bytecode in globals, locals
  File "game/ewanroute.rpy", line 10, in <module>
  File "game/journal.rpy", line 34, in add
AttributeError: 'NoneType' object has no attribute 'add_paragraph'

Darwin-17.7.0-x86_64-i386-64bit
Ren'Py 6.99.14.3.3347
ChangelingBeta 3.2
Thu Jan 31 22:45:55 2019
[/code]

Developer(+1)

Saku,


Can you please give us a little more information about what's happening? When I recreated this error, it is caused by something *very* specific - that is, using an old save after the game journal has had changes made to it. 

First, were you someone who had access to the game when it was in its beta stage (I apologize for having to ask but we had many beta testers from our Kickstarter and since everyone uses different names across different platforms, it's gotten difficult to know who is who).

Second, were you loading the game from an existing save rather than loading a new game? Renpy will pull save data from anywhere it can find it which means that saves you had in place from the demo, from beta, or any time from now will still show as valid save slots. These saves will throw this error 100% of the time.

Can you please try to load a completely new game, get yourself all the way to the end of the common route, and tell me if the game still throws this error?

In the mean time, I will try to confirm with some of our other Mac users whether they are also having this same problem.


Thank you! 

~Esh

(+1)

Sure! I don't think I had beta access (I downloaded the publicly available demo, that wasn't beta, right?).  I made saves within the demo, but was not using those - I downloaded the full game off itch.io and started from scratch. I deleted the demo just now and tried playing the full version again, loading from a save I made within it, but got the same error. I'll try playing the full version from scratch again and see if it works now that the demo has been deleted.

(+1)

Ok, looks like that fixed it! The demo has to be deleted, and full game has to be started from scratch as a new game. Thanks for the help :)

Developer(+1)

Ah! Yeah, that sounds right. Renpy is *awful* about trying to pull old data from other versions of the game then imploding when it doesn't work.  It's so frustrating!

So glad that worked - and thanks for posting this. If anyone else encounters this issue, I know what to suggest! <3


(+1)

There are some parts of Corvin's route (sorry, I forgot to note exactly where) where a bruise on his jaw will disappear and reappear, depending on his facial expression. I'll try to note chapter/conversation on subsequent playthroughs (at the time I was too distracted playing to really care).

Developer(+1)

Ah - yeah that happens. If you can give us any exact lines where it does that, just let us know and we'll add it to the list of future tweaks.

(1 edit)

Hi, I'm on Windows 10 and I just got a message saying "an exception has occurred". After pressing "ignore", the game crashes and a text files pops up saying the following: 

I'm sorry, but an uncaught exception occurred.

While running game code:
  File "game/common.rpy", line 7025, in <module>
  File "game/screens.rpy", line 397, in phone
NameError: global name 'phoneInfo' is not defined

-- Full Traceback ------------------------------------------------------------

Full traceback:
  File "C:\Program Files (x86)\Steam\steamapps\common\Changeling\renpy\bootstrap.py", line 306, in bootstrap
    renpy.main.main()
  File "C:\Program Files (x86)\Steam\steamapps\common\Changeling\renpy\main.py", line 513, in main
    run(restart)
  File "C:\Program Files (x86)\Steam\steamapps\common\Changeling\renpy\main.py", line 139, in run
    renpy.execution.run_context(True)
  File "C:\Program Files (x86)\Steam\steamapps\common\Changeling\renpy\execution.py", line 846, in run_context
    context.run()
  File "common.rpyc", line 7025, in script
  File "C:\Program Files (x86)\Steam\steamapps\common\Changeling\renpy\ast.py", line 862, in execute
    renpy.python.py_exec_bytecode(self.code.bytecode, self.hide, store=self.store)
  File "C:\Program Files (x86)\Steam\steamapps\common\Changeling\renpy\python.py", line 1888, in py_exec_bytecode
    exec bytecode in globals, locals
  File "game/common.rpy", line 7025, in <module>
  File "game/screens.rpy", line 397, in phone
NameError: global name 'phoneInfo' is not defined

Windows-8-6.2.9200
Ren'Py 6.99.14.3.3347
ChangelingBeta 3.2
Wed Mar 18 00:28:49 2020

What can I do? I won't let me continue playing... Which I'm bummed about since I just bought the game :(

thank you in advance x

edit: it's important to add that I'm using an older save file from when I played the demo- if I start a new save file, will it help?

Developer(+1)

This should only happen if the game is trying to access old save data of some kind from before we added the phone text box into the game. If you played the demo and/or tried to use an old save that was available from that, it will definitely throw this error.

thanks! I'll try opening a new save file- and thanks again for the quick response!

This isn't a bug report but I don't know where else to ask.  I just purchased the game but when I clicked on the link to get my Steam key, I get the message that no Steam keys are available.  Can this be fixed please?

Developer

Hi Callista - sorry for not realising we were out. We will get new ones uploaded ASAP!

Developer

Hi Callista - our new Steam keys should be available now. Please let us know if you have any other issues!

Hello.  I was wondering how long it would take for the Steam keys to appear.  I clicked on the button again for it but I still get that same message about no Steam keys being available.

Developer

Hi Callista! Please try again. For some reason when we checked back, all the keys we uploaded....weren't uploaded. So we uploaded them again we've verified several times that there are keys available. Not sure what happened the first time.

We've checked back several times to make sure they're there this time, though so hopefully it works!

Thank you so much.  It worked this time and I got my key.  :D

Developer

Okay! That's great to hear. Sorry for the confusion and inconvenience there. Thank you so much for your patience as we worked it out.

~Esh

I just got this error with Marc when coming home after the library conversation. And then again with Danny :(

 On Windows using itch.io app, 

_____________________________________________________________________________

[code]
I'm sorry, but an uncaught exception occurred.

While running game code:
  File "game/marcroute.rpy", line 9, in <module>
  File "game/journal.rpy", line 34, in add
AttributeError: 'NoneType' object has no attribute 'add_paragraph'

-- Full Traceback ------------------------------------------------------------

Full traceback:
  File "marcroute.rpyc", line 3, in script
  File "C:\Users\Meg\AppData\Roaming\itch\apps\changeling\ChangelingBeta-3.3-win\renpy\ast.py", line 862, in execute
    renpy.python.py_exec_bytecode(self.code.bytecode, self.hide, store=self.store)
  File "C:\Users\Meg\AppData\Roaming\itch\apps\changeling\ChangelingBeta-3.3-win\renpy\python.py", line 1888, in py_exec_bytecode
    exec bytecode in globals, locals
  File "game/marcroute.rpy", line 9, in <module>
  File "game/journal.rpy", line 34, in add
AttributeError: 'NoneType' object has no attribute 'add_paragraph'

Windows-8-6.2.9200
Ren'Py 6.99.14.3.3347
ChangelingBeta 3.2
Fri Jun 26 21:34:25 2020
[/code]

______________________________

[code]
I'm sorry, but an uncaught exception occurred.

While running game code:
  File "game/danroute.rpy", line 20, in <module>
  File "game/journal.rpy", line 34, in add
AttributeError: 'NoneType' object has no attribute 'add_paragraph'

-- Full Traceback ------------------------------------------------------------

Full traceback:
  File "danroute.rpyc", line 14, in script
  File "C:\Users\Meg\AppData\Roaming\itch\apps\changeling\ChangelingBeta-3.3-win\renpy\ast.py", line 862, in execute
    renpy.python.py_exec_bytecode(self.code.bytecode, self.hide, store=self.store)
  File "C:\Users\Meg\AppData\Roaming\itch\apps\changeling\ChangelingBeta-3.3-win\renpy\python.py", line 1888, in py_exec_bytecode
    exec bytecode in globals, locals
  File "game/danroute.rpy", line 20, in <module>
  File "game/journal.rpy", line 34, in add
AttributeError: 'NoneType' object has no attribute 'add_paragraph'

Windows-8-6.2.9200
Ren'Py 6.99.14.3.3347
ChangelingBeta 3.2
Fri Jun 26 21:31:53 2020
[/code]

Developer

I've only ever seen this error occur when some kind of old save data (such as from the demo or another version of the game) is being used. It will likely happen at the start of every route, as that is when the journal first loads. When Renpy goes to call the journal up, if it's using old data, then it won't be able to find the journal and the game will break.

My only recommendation is to start a new game and play through everything again and try to load those scenes to see if it still happens! 


~Esh

(1 edit)

hey there, enjoying this interactive VN quite a bit, could see it becoming an interactive Netflix series sometime :) anywyay, in the game i'm at the part where the main character and Ewan are in the club house and they're just starting to talk about faerie hills and have received 2 of these errors (so far).

and reading some previous posts, i guess i'll just start a new game >.<

Developer

Yeah, that is definitely from the game trying to decode a journal entry. I'm not sure what's causing it to throw the error since I can play through that part with no issues and the journal entry decodes fine. D=

Unfortunately, in a situation where I can't actually replicate the error, I can't identify what's causing it. My only suggestion can be to try to restart the game and see if it helps. ;~;

yeah not a big deal, just a frantic amount of clicking to get back to where i was lol... anyway i've gone beyond that part in Ewan's route and i think it's close to wrapping up, so, yay! 

I was playing when this happened.  When I rollbacked, I was just in the MC's bedroom.  I wasn't part of the beta, I got the game as part of a bundle and bought it normally.  I extracted it to a file on my computer with nothing else in it.  I also haven't really made any choices with Marc other than to read with him in class, and read the book on natural vampires.


[code]

I'm sorry, but an uncaught exception occurred.

While running game code:

  File "game/marcroute.rpy", line 9, in <module>

  File "game/journal.rpy", line 34, in add

AttributeError: 'NoneType' object has no attribute 'add_paragraph'

-- Full Traceback ------------------------------------------------------------

Full traceback:

  File "marcroute.rpyc", line 3, in script

  File "C:\Users\Administrator\Pictures\Various Games\Changeling\ChangelingBeta-3.3-win\renpy\ast.py", line 862, in execute

    renpy.python.py_exec_bytecode(self.code.bytecode, self.hide, store=self.store)

  File "C:\Users\Administrator\Pictures\Various Games\Changeling\ChangelingBeta-3.3-win\renpy\python.py", line 1888, in py_exec_bytecode

    exec bytecode in globals, locals

  File "game/marcroute.rpy", line 9, in <module>

  File "game/journal.rpy", line 34, in add

AttributeError: 'NoneType' object has no attribute 'add_paragraph'

Windows-8-6.2.9200

Ren'Py 6.99.14.3.3347

ChangelingBeta 3.2

Sun Dec 17 03:45:47 2023

[/code]