Skip to main content

Indie game storeFree gamesFun gamesHorror games
Game developmentAssetsComics
SalesBundles
Jobs
TagsGame Engines

My game is quarantined because I use a VPN

A topic by pixieblink created 14 days ago Views: 39 Replies: 2
This topic is archived. It is unlisted and no new posts can be made.
Viewing posts 1 to 5

Recently some users have been commenting that when they pull up my game they're seeing this warning.

Because i'm accessing my Itch account using a VPN.  The countries listed correspond exactly to the VPN locations I use.  Never figured this would be an issue as Itch uses two factor authentication.

Could you remove this warning?  I'm CERTAIN that it's causing both of us lost revenues, as NONE of the players that brought this to my attention bothered to read to the bottom of the page and find the "download anyways" option.

Seems a rather silly thing to do as we are both trying to make money by selling my game.  I am a one man show.   I create, compile and upload the game myself.   On a clean system with no connection to the internet.   None of my games contain any viruses or malware.

I respectfully request you remove the quarantine notice from my games as it is unnecessary and costs both of us money in lost revenues. In the future I can refrain from accessing my Itch account  without disabling my VPN. 

Moderator moved this topic to Questions & Support
Moderator

Please read this pinned topic. If the problem persist, contact support.

Admin (2 edits)

It’s a bit more complicated than just using a VPN. I notice that your account has accumulated quite a few reports from our community members about your posts. I recommend remaining civil to help avoid any interruptions with your account.

I also recommend reviewing our policy on adult content because after briefly reviewing your pages I believe you may be in (or very close to) violation: https://itch.io/docs/creators/faq#is-adult-content-allowed

Thanks

Admin archived this topic