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Support is not responding to me D:

A topic by Astonished Gecko created 4 days ago Views: 221 Replies: 7
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I first emailed the support in october 2024, and got an automatic reponse saying "

Your request (233477) has been received and is being reviewed by our support staff.

To add additional comments, reply to this email" and never got a response... I sent a few replies but still just more automatic responses. The most recent one said "

Your request (251867) has been received and is being reviewed by our support staff.

To add additional comments, reply to this email." What do I do?? I just need help from support. I'm emailing support@itch.io

Moderator(+1)

I'll let our admins know. In the mean time, please read the rules of this category.

same problem, resolve please

Moderator

Please read the rules of this category. Also, make your own topic instead of hijacking somebody else's.

Thank you

Same to me

Moderator

So please make your own topic, and follow the rules. I almost missed your post.

Admin (1 edit)

Note to others in here: Please don’t pile on other people thread’s to try to post your own issue.

Additionally, if you have a specific issue then you should include as much info as possible about in addition to your ticket id.

I’m closing this thread since the original poster’s request has been received. You’ll have to wait until staff responds.

Thanks

Admin archived this topic