Post by leafo in Itch.io not available in Russia? ERR_CONNECTION_REFUSED and ERR_CONNECTION_TIMED_OUT - itch.io

Viewing post in Itch.io not available in Russia? ERR_CONNECTION_REFUSED and ERR_CONNECTION_TIMED_OUT

← Return to topic

leafoPinned ReplyAdmin178 days ago (9 edits) (+3)

We are not blocking any countries from access to our servers. Yesterday we had an outage due to a networking issue that resulted in our host transferring our primary server to a new IP. The updated DNS settings may take time to propagate.

First you’ll want to verify that your requests are going to the IP ~~45.33.107.166~~ (We updated the IP again, see above) to access itch.io.

~~Next, if you have access to curl you could run something like curl -v https://itch.io to see where the failure might be happening.~~ Thanks we have enough examples

Edit: Thanks for showing the curl output, next if possible, could you share the output of traceroute or similar command like this user has done: https://itch.io/post/10006445. Note that this command may expose your IP address, so feel free to redact it from the output before pasting it into the site.

We’ve collected enough information, thanks for helping out.

NiktoZ178 days ago

Seems It's blocks on right IP address

$ curl -v https://itch.io

* Trying 45.33.107.166:443...

* connect to 45.33.107.166 port 443 failed: Connection refused

* Failed to connect to itch.io port 443 after 318 ms: Couldn't connect to server

* Closing connection 0

curl: (7) Failed to connect to itch.io port 443 after 318 ms: Couldn't connect to server

Lucius19178 days ago

Yep, same here.

>curl -v https://itch.io

* Trying 45.33.107.166:443...

* connect to 45.33.107.166 port 443 failed: Connection refused

* Failed to connect to itch.io port 443 after 3020 ms: Couldn't connect to server

* Closing connection

curl: (7) Failed to connect to itch.io port 443 after 3020 ms: Couldn't connect to server

CryNet178 days ago

* Trying 45.33.107.166:443...

* connect to 45.33.107.166 port 443 failed: Connection refused

* Failed to connect to itch.io port 443 after 3093 ms: Couldn't connect to server

* Closing connection

curl: (7) Failed to connect to itch.io port 443 after 3093 ms: Couldn't connect to server

Same issues with connecting

tugokodia177 days ago

curl -v https://itch.io

* Trying 45.33.107.166:443...

* connect to 45.33.107.166 port 443 failed: Connection refused

* Failed to connect to itch.io port 443 after 2915 ms: Connection refused

* Closing connection 0

curl: (7) Failed to connect to itch.io port 443 after 2915 ms: Connection refused

Buny177 days ago

Some people tried from Russia, here is their report

(one said that the request is sent to Russia, then to France, then to Australia, and then lost)

Lucius19177 days ago

Трассировка маршрута к itch.io [45.33.107.166]

с максимальным числом прыжков 30:

1 1 ms <1 мс <1 мс -.-.-.-

2 3 ms 3 ms 3 ms -.-.-.-

3 3 ms 3 ms 3 ms 192.168.126.218

4 3 ms 3 ms 3 ms 77.37.250.225

5 * * * (translation: request timeout) Превышен интервал ожидания для запроса.

6 4 ms 3 ms 4 ms 185.140.151.255

7 42 ms 46 ms 42 ms frkt-cr7.intl.ip.rostelecom.ru [188.128.104.173]

8 39 ms 39 ms 39 ms 217.161.68.33

9 44 ms 44 ms 44 ms telia-gw.fnt.cw.net [195.2.22.238]

10 43 ms 43 ms 43 ms ffm-bb1-link.ip.twelve99.net [62.115.124.116]

11 52 ms 52 ms 61 ms prs-bb1-link.ip.twelve99.net [62.115.123.13]

12 128 ms 125 ms 126 ms ash-bb2-link.ip.twelve99.net [62.115.112.242]

13 144 ms 144 ms 143 ms ash-b2-link.ip.twelve99.net [62.115.123.125]

14 125 ms 125 ms 125 ms akamai-ic-352275.ip.twelve99-cust.net [62.115.184.199]

15 127 ms 127 ms 127 ms ae11.r22.iad02.mag.netarch.akamai.com [23.209.170.118]

16 143 ms 143 ms 143 ms ae4.r23.iad04.icn.netarch.akamai.com [23.209.165.129]

17 143 ms 143 ms 143 ms ae7.r22.iad02.mag.netarch.akamai.com [23.209.165.128]

18 128 ms 128 ms 128 ms ae1.r23.iad02.icn.netarch.akamai.com [23.209.165.137]

19 140 ms 139 ms 139 ms ae9.r02.ord01.icn.netarch.akamai.com [23.32.62.123]

20 195 ms 196 ms 190 ms ae4.r02.sjc01.icn.netarch.akamai.com [23.32.63.27]

21 190 ms 190 ms 190 ms ae2.r11.sjc01.ien.netarch.akamai.com [23.207.232.39]

22 * * * (translation: request timeout) Превышен интервал ожидания для запроса.

23 * * * Превышен интервал ожидания для запроса.

24 * * * Превышен интервал ожидания для запроса.

25 * * * Превышен интервал ожидания для запроса.

26 * * * Превышен интервал ожидания для запроса.

27 * * * Превышен интервал ожидания для запроса.

28 * * * Превышен интервал ожидания для запроса.

29 * * * Превышен интервал ожидания для запроса.

30 * * * Превышен интервал ожидания для запроса.

Sancho176 days ago

PS C:\Users\Sancho> tracert itch.io

Трассировка маршрута к itch.io [45.33.107.166]

с максимальным числом прыжков 30:

1 <1 мс <1 мс <1 мс 192.168.0.1

2 <1 мс <1 мс <1 мс 100.112.20.1

3 3 ms 1 ms 1 ms bar99bras-po1-19.ll-bar.zsttk.ru [82.200.80.33]

4 4 ms 3 ms 3 ms ns-bar201br-be2-259.ll-bar.zsttk.ru [82.200.80.5]

5 2 ms 2 ms 2 ms brl06.transtelecom.net [188.43.4.170]

6 56 ms 41 ms 41 ms mskn15-Lo1.transtelecom.net [217.150.55.234]

7 60 ms * * sto-b9-link.ip.twelve99.net [62.115.60.28]

8 59 ms 58 ms 58 ms sto-bb2-link.ip.twelve99.net [62.115.139.186]

9 67 ms 67 ms 67 ms kbn-bb6-link.ip.twelve99.net [62.115.139.173]

10 1131 ms 1107 ms 1111 ms nyk-bb2-link.ip.twelve99.net [80.91.254.91]

11 143 ms 146 ms 145 ms nyk-b13-link.ip.twelve99.net [62.115.135.163]

12 145 ms 151 ms 146 ms akamai-ic-372768.ip.twelve99-cust.net [62.115.50.15]

13 144 ms 146 ms 143 ms ae2.r01.ewr01.icn.netarch.akamai.com [23.203.154.36]

14 175 ms 175 ms 176 ms ae19.r01.ord01.icn.netarch.akamai.com [23.193.113.37]

15 226 ms 225 ms 234 ms ae8.r01.sjc01.icn.netarch.akamai.com [23.32.63.47]

16 213 ms 212 ms 212 ms ae0.r02.sjc01.icn.netarch.akamai.com [23.32.63.75]

17 211 ms 210 ms 210 ms ae2.r12.sjc01.ien.netarch.akamai.com [23.207.232.41]

18 234 ms 231 ms 223 ms a23-203-158-53.deploy.static.akamaitechnologies.com [23.203.158.53]

19 * * * Превышен интервал ожидания для запроса.

20 * * * Превышен интервал ожидания для запроса.

21 * * * Превышен интервал ожидания для запроса.

22 211 ms 210 ms 210 ms 45-33-107-166.ip.linodeusercontent.com [45.33.107.166]

Трассировка завершена.

Mr TbSite176 days ago

I hope the site gets fixed, I thought it was an evil corporation again, destroying the site like what happened with Google 😿, good what now he work, only now, I still miss cdn and because of them, avatars and covers channels and news from YouTubers and bloggers do not load

Deleted post171 days ago

Deleted 82 days ago

Mr TbSite170 days ago

the site did not work without VPN and Play Market, too, I think all the services died, well, they received a fine of 900 thousand for Twitch & Telegram

Mr TbSite170 days ago

Well, from Google too

Абсолютный Михаил172 days ago

C:\Users\xxx>tracert itch.io

Трассировка маршрута к itch.io [45.33.107.166]
с максимальным числом прыжков 30:

1 <1 мс <1 мс <1 мс 192.xxx.xxx.xxx
2 1 ms <1 мс <1 мс 172.xxx.xxx.xxx
3 1 ms 1 ms 1 ms dynamicip-109-xxx-xxx-xxx.pppoe.tula.ertelecom.ru [109.xxx.xxx.xxx]
4 18 ms 12 ms 17 ms ertelekom-ic-335559.ip.twelve99-cust.net [62.xxx.xxx.xxx]
5 10 ms 10 ms 10 ms mow-b4-link.ip.twelve99.net [62.115.12.109]
6 10 ms 10 ms 10 ms mow-b8-link.ip.twelve99.net [62.115.135.107]
7 10 ms 10 ms 10 ms mow-b5-link.ip.twelve99.net [62.115.135.108]
8 29 ms 29 ms 29 ms sto-bb2-link.ip.twelve99.net [62.115.141.22]
9 30 ms 30 ms 30 ms kbn-bb6-link.ip.twelve99.net [62.115.139.173]
10 * * * Превышен интервал ожидания для запроса.
11 * * 111 ms nyk-b13-link.ip.twelve99.net [62.115.135.163]
12 108 ms 108 ms 108 ms akamai-ic-372768.ip.twelve99-cust.net [62.115.50.15]
13 108 ms 108 ms 108 ms ae2.r01.ewr01.icn.netarch.akamai.com [23.203.154.36]
14 124 ms 124 ms 124 ms ae19.r01.ord01.icn.netarch.akamai.com [23.193.113.37]
15 181 ms 182 ms 181 ms ae8.r01.sjc01.icn.netarch.akamai.com [23.32.63.47]
16 175 ms 175 ms 175 ms ae0.r02.sjc01.icn.netarch.akamai.com [23.32.63.75]
17 176 ms 175 ms 176 ms ae2.r11.sjc01.ien.netarch.akamai.com [23.207.232.39]
18 176 ms 176 ms 176 ms a23-203-158-51.deploy.static.akamaitechnologies.com [23.203.158.51]
19 * * * Превышен интервал ожидания для запроса.
20 * * * Превышен интервал ожидания для запроса.
21 * * * Превышен интервал ожидания для запроса.
22 176 ms 176 ms 176 ms 45-33-107-166.ip.linodeusercontent.com [45.33.107.166]

Трассировка завершена.

OwOlew732172 days ago(+1)

It was not the site itself that was blocked, but a web game with terrible content, and the site itself fell under distribution

we go to the website "Registry Monitoring" from Roskomsvoboda, we drive it into the search "itch.io ". It becomes clear that the site was blocked because of some kind of game "Manya Lovit Vanyu".

TrashboxBobylev172 days ago

This game was blocked for a bunch of time, and the rest of site was accessible; it is not the reason.

popanitow170 days ago

C:\Users\distruct>tracert itch.io

Трассировка маршрута к itch.io [45.33.107.166]

с максимальным числом прыжков 30:

1 <1 мс <1 мс <1 мс XiaoQiang [192.168.31.1]

2 * * * Превышен интервал ожидания для запроса.

3 * * * Превышен интервал ожидания для запроса.

4 * * * Превышен интервал ожидания для запроса.

5 * * * Превышен интервал ожидания для запроса.

6 * * * Превышен интервал ожидания для запроса.

7 * * * Превышен интервал ожидания для запроса.

8 * * * Превышен интервал ожидания для запроса.

9 * * * Превышен интервал ожидания для запроса.

10 * * * Превышен интервал ожидания для запроса.

11 * * * Превышен интервал ожидания для запроса.

12 * * * Превышен интервал ожидания для запроса.

13 * * * Превышен интервал ожидания для запроса.

14 * * * Превышен интервал ожидания для запроса.

15 * * * Превышен интервал ожидания для запроса.

16 * * * Превышен интервал ожидания для запроса.

17 * * * Превышен интервал ожидания для запроса.

18 * * * Превышен интервал ожидания для запроса.

19 * * * Превышен интервал ожидания для запроса.

20 * * * Превышен интервал ожидания для запроса.

21 * * * Превышен интервал ожидания для запроса.

22 * * * Превышен интервал ожидания для запроса.

23 230 ms 230 ms 232 ms 45-33-107-166.ip.linodeusercontent.com [45.33.107.166]

Трассировка завершена.