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Hey! Just to make sure, are you using saithumbs-x64.zip or saithumbs-x86.zip? When you extract the installer files and run the installer, is the .dll located somewhere stable such as next to your Sai installation folder?

Have you tried clearing your thumbnail cache? You can clear your thumbnail cache by running "Disk Cleanup" and selecting "Thumbnails" before cleaning. This should get Windows to re-generate all of the thumbnails entirely and invalidate any that it may already have.

Hi, im using the x64 version, keep the files in a folder within my sai installation folder


I did try clearing the thumbnail cache but that didnt seem to do much

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Hmm still looking into this, what version of Windows are you currently on? Had you upgraded your Windows version before it stopped working?

im using windows 10, version is 21H2

did have to update to it, and the extension stopped working maybe 2 or 3 months after the update

I've uploaded a new build with some more recent fixes that you may try out! Let me know how it goes. 

You can be sure that you have the latest build by right-clicking the .dll file and going into the "Details" panel to ensure the year is 2023 rather than 2018(The previous build was from 2018 and lots of fixes have happened since then.

thank you very much for the help!

ive tried it out, but unfortunately it didnt seem to work 😅

i cleaned up the cache in between installations, restarted and tried putting the files in different directories, such as directly in the sai install folder, or the folder where i keep my project files but its still not working

Is there any other thing that might have happened that correlates to when it stopped working? I'm getting a little stumped as to what it might be now after doing some more digging😥. Would you be able to provide a sample .sai file(it could just be a blank canvas or a squiggle or something) that fails to generate a thumbnail in explorer? What version of Sai are you using?

Deleted 1 year ago

actually, i think i figured it out, i did mess with my registry stuff at one point, since drag and drop and screenshots inside sai stopped working, turning the enableLUA value to 0 seems to break this extension, at least in my case

Hello,

I am having the exact same problem - this was working and now it isn't. Clearing the thumbnails cache actually just removed the thumbnails that showed the picture and 'reset' everything, and now no thumbnails can be seen!

Oh jeeze sorry this is happening.

Is this correlated with configuration or system changes that have happened recently like a Windows-Update or driver-installation of some sort?

Not that I am aware of. It's just like the programme isn't doing anything anymore.

Can you tell me some information about your system?

I don't have a lot of information at the moment to look at this issue much further unfortunately...

Sorry I am not sure what info you need - I am not very good with this sort of thing. I downloaded the x64 version before. I've uninstalled and reinstalled everything, but it won't show SAI thumbs any more. I have Windows 11.

I've got it to work on C drive, but I have a lot of files on an external (E) drive. It's not working for that. Is there some way it can work for external hard drives too?