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Can't upload cover image or screenshots

A topic by Pixels By Molly created Apr 22, 2018 Views: 2,596 Replies: 12
Viewing posts 1 to 15
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Hello!
I've tried uploading my cover image and screenshots several times today but neither of them are working. The cover image shows up blank when I edit my game and it's just a dark square on my developer page. 

As for the screenshots they always appear as broken image files. 

I've tried changing the dimensions and using png and jpgs but the issues still persist. Any help would be greatly appreciated!

Pinned ReplyAdmin(+1)

Sorry for not replying sooner. We had downtime with our image processing server. Everything should be functional again. If you are still having issues reply to this post with more information. It is not necessary to reupload images that you uploaded during the downtime.

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Got the same issue with my devlogs - images appear broken (even on older devlogs)

Me too, got the same issue, all image include the old one and can't upload too.

Same here. 

Happens to me too

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Seems to be fixed now? At least in my project and all the recent additions everything is fine.

Mine is now showing up as well. To clarify, I didn’t change anything it’s just working now.

Same here, it fixed itself.

(1 edit)

Looks like the issue is back, I dd my images and the info boxes appear then vanish again.. no screenshots. :(

Having the same issue as described right now.

I'm having the same issue too on a new game upload edit page.

(2 edits)

We are having the same issue with our game jam page and the uploaded games. 

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