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Worst customer service ever

A topic by Zer0Morph created Jan 12, 2023 Views: 322 Replies: 6
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Itch.io are a bunch of thieves and liars. They refuse to even respond to my refund request and it's been almost two weeks. I've even threatened them with legal action if they don't respond and still nothing. They're stealing my money. Now I'll have to call my bank to dispute the charge. 


I'm sure they'll lock this thread because they're criminals. I hope itch.io goes out of business. 

Pinned ReplyAdmin (1 edit) (+1)

I’m only leaving a comment here so there is a public record of our interaction. Posts like these are against the rules, if you make another post similar to this then your posting permission may be limited.

According to our records our team has refunded all the purchases you have requested refunds for. If there is still an outstanding purchase then I recommend sending a new ticket as there are currently no open tickets on your account.

Also, it appears that you are buying, downloading, then refunding purchases on assets. You’ve done this multiple times already so you’re likely going to get blocked form purchasing anymore to block theft of DRM free content.

Thanks

(+1)

I'm still waiting a week and they haven't answered. I have sent them another email.

If they don't do anything, I'll have to contact my lawyer so they can sue them.

Admin

Please don’t hijack other people’s topics, especially ones that are in violation of the rules for this community.

Thanks

(+1)

you might have to call your bank and dispute the charge if you paid by credit card.

(+1)

Don't worry, I've called my lawyer to see why itch.io ignores those who want a refund (which is illegal).

You'll see how they hurry to pay us at once.

xD

It's downright theft. Thanks for getting legal support.

Admin archived this topic