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When a locked username is released upon request, does it also remove the redirect?

A topic by CMIDE created 29 days ago Views: 113 Replies: 2

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I've submitted a support ticket (ID: 236912) via email regarding the release of my previous username.

The main purpose was to change this account to my personal account by changing its name, and then create a new account with the original username - which is why I requested the username lock to be removed.

Currently, the itch.io developer page link associated with my previous username redirects to this account's developer page. I'm planning to use that previous username for the new account once my request is approved and resolved.

In this case, I'm wondering if the existing redirect to my current account will be automatically removed, since the old username's link should then point to the new account's developer page.

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leafoAdmin28 days ago (2 edits)

Redirects are not automatically removed, to prevent people from hijacking old pages that may have been renamed.

Staff will be able to clear out the redirect when they process your support ticket. Then you can claim that username with your other account.

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CMIDE28 days ago

If my support ticket is approved and processed (and the redirect is removed), would I be able to immediately use that previous username for my new account without needing to submit another email request?

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