Apologies for having to ask here, but I haven't heard from the helpdesk from itch.io in ... 40 days.
I know it's a difficult time. I'm just worried whether they got the message or not. I have been sending follow up emails every other day.
I've received a similar reply over two months ago of support losing access to their help desk and wondering if it happened again.
Hi, I'm new to think online community thing and I didn't know how else to reach you, sorry if this is rude. I've been having major issues with my game and yes I went onto the support site and made sure my drivers were up to date etc etc. I've had this game since Feb and if anyone could reach out to me that would be awesome.
Thanks and sorry again if this was a rude way of reaching out
You create a new topic from the... wait for it... big red button saying New Topic at the top of each category. And if you mean this Herculion, their creator profile mentions a Twitter account and an official website which... wait for it... has a big fat link in the header labeled Contact Us / Support (it leads to a third-party service). Is that the support site you mentioned?
Of course, it's fine to also ask right here in the community, in case other people played the game and learned how to fix its problems. But help us help you:
Hope this helps. Thanks for not wasting our time.
