Post by leafo in Bundle not showing up in library - itch.io

Viewing post in Bundle not showing up in library

← Return to topic

leafoPinned ReplyAdmin4 years ago (4 edits) (+41)

We’ve made a few changes, the bundle download page will now appear on a few more places when logged in:

It is now linked directly within your library on the Bundles tab under My purchases – https://itch.io/my-purchases/bundles
On the bundle page a link to your purchase will appear on the top if you’ve bought it

Please do not run scripts to issue 100s of request to the site. It is not necessary to go and click on everything to own it. You already own everything as soon as you’ve bought it. We decided that more people would rather their library not be flooded with hundreds of things they don’t want, and let them choose the things they do want by making all the bundle items hidden by default.

We also made this change to reduce load on the server, since there are thousands of people buying the bundle. After the bundle hype has died down we’d be glad to look into adding a button to show everything in your library at once. In the meantime we’ll be making more changes to how games are displayed on the bundle download page to make it easier to find what you’re looking for.

Thanks

josefnpat4 years ago (1 edit) (+49)

This is a great idea! ~~Can we also have a button that says "Claim All"?~~

Maybe add a "Claim All" after the bundle is over?

Roandil4 years ago(+40)

Just wondering: Is there no way to add the games to the "Owned Items" section of the Itch.io desktop app aside from manually clicking the Download button on each of the >700 games in the bundle? I ask because I find it way too time consuming to add them by interacting with each of the games manually. I know that I already own the games and can access them freely from the bundles page, but I want to use the convenience features of the Itch.io desktop app to manage them (queuing downloads from the right-click menu, pre-defined install locations, automatic updates, etc). But even when I open the bundles page in the app's web browser, I am not able to use these features. It seems that the games need to be in my Owned Items list, first. I am unconcerned with cluttering my library since (in my opinion, at least) it's far easier to search or filter it to find what I want than it is to manually download games from the bundle page (especially since, so far as I can tell, the bundle is not searchable from the bundles page!). As such, I would really appreciate a way to unhide the bundle items en masse.

Thank you!

Beebs4 years ago(+4)

Yes! Go to the bundle on the website and copy paste the link into the url box in the itch app :).

meregeeks4 years ago(+97)

Could we get the choice to hide them instead? Buying 700+ games and now I have no way to sort/browse them. the app should show all my games. You have filters and everything. :( I expect to see games I own when I press "Library" in the app. And instead I can not use the app to see my games at all. I am a sad gamer.

lolasaurusrex4 years ago(+12)

+1

Aevek4 years ago(+32)

The app is my preferred way to interact with purchases, and the fact that I can't really find a way to get those games in there is a shame

AEtharr4 years ago(+3)

+1

Deleted post4 years ago

Deleted 4 years ago

Michael C. Neel4 years ago(+31)

Is it possible to expose these games as owned to the API? I use Playnite to manage my library and it doesn't have the games listed.

If it would cause more issue or is a lot of work to not break other things, no big deal I can wait until things calm down traffic wise. A big thanks for putting this together!

Rill4 years ago(+10)

Would it be possible to add the games to a collection, for ease of view on the desktop app

Kyra4 years ago (10 edits) (+60)

firstly, thanks for this great bundle with great games for a great cause.

that said, my main issues with the current setup are:

that, unlike the library, the bundle download page isn't searchable
and going on a game's "store page" (e.g. from the search) it does not show any hint as to me owning the game already (via the bundle), but instead asks me to buy either the bundle or the game, and doesn't even acknowledge the fact i already have it in the purchase dialog but happily lets me spend multiple times on the already owned game.

so while not flooding the library sounds like a good thing, it also prevents one from actually seeing they already own a game, unless they manually click through 25+ pages on the bundle download page. this pretty much forces (from a UX perspective) people to either run a spammy javascript a million times over, click loads of buttons by hand, or be "tricked" (not on purpose i assume) into buying the games multiple times over.

tl;dr: the "you already own this game" banner (which currently only shows up after a game is added to the library) should definitely check for "hidden" games owned via a bundle.

also, in the long term, please provide a "add this whole bundle to my library" button (or a setting in the account settings/etc) for people who don't mind their library being flooded, because I (and judging from the comments here also lots of others) would just rather like to have a big library they can easily search using the itch.io or 3rd party clients/APIs instead of the website hiding things from them for convenience. don't get me wrong, i totally understand why you didn't want to spam people (and presumably your database), but some do want that, even if just for the "ease of mind" of knowing the games won't accidentally vanish when the bundle ends (have seen that question a bunch), and of knowing they won't accidentally buy them multiple times, and also just the convenience of library searchability and knowing you don't have to hunt down owned items in bundles.

KeronCyst4 years ago(+17)

that, unlike the library, the bundle download page isn't searchable

Yeah, nor personally organizable. This is a huge issue.

Kyra4 years ago (1 edit) (+13)

the organizability or lack thereof, while an issue, isn't as bad as the fact it literally lies to you about owning the game though, which without any search on the bundle you can't even double check (except by literally comparing 750 titles on 25 pages), which is why i felt it important to emphasize.

Swiss_Cheesus4 years ago(+3)

Yeah, I just did a ctrl+f on all 25 pages, and discovered that a game that was recommended to me by a friend "one shot", which is listed on the game page as being included in the bundle, apparently isn't in the bundle. Kind of a bummer, since I really want to try the game my friend recommended.

Kyra4 years ago (2 edits) (+4)

that should never happen and would be an issue you should take to the support then. we're talking about the opposite here: the store pages for games you've bought in the bundle don't know you own them and ask you to buy the bundle (and/or individual game) again.

also, just for the record, yes, OneShot is supposed to be in the bundle, and shows up, on my account, and at the time of writing this, on page 21, ymmv.

Atomimerkid4 years ago(+4)

OneShot is on page 21 for me too. Just a heads up that the game's title is just one word ("oneshot" not "one shot")

KeronCyst4 years ago (1 edit) (+2)

Are you sure it doesn't show? Remember that you have to first manually find the game in and download it from the 25 48 pages of the bundle (page 21 according to others) before it will show as registered to your account on the game's individual webpage.

Kyra4 years ago (1 edit) (+3)

yes exactly, that's the issue. unless you do that it tells you to buy games you already have.

since the store page already shows you the bundle (and asks you to also buy that again) they just need to add a "does the user have this bundle" check in addition to the failing "is it in their library" one.

stupac4 years ago(+17)

Thanks for this bundle and your support of change. At some point, please make it so we can either claim all to our library (I'd prefer that to having an unfilterable unordered 25 page list). Or make it so we can search/filter the list of bundle games, or make it so that we can go to the store page to add/install the game please. Right now, I have a lot of games I wanted to play in this bundle, but I can't find half of them, and don't really feel like spending hours going through all the pages to look for them. The bundle is little more than a donation right now since we can't play most of the games without putting in a ton of work getting them added to our library so we can install them.

Olian044 years ago (1 edit) (+62)

> hidden by default

That is an important distinction. BY DEFAULT, should not be equivalent to THE ONLY OPTION.

> We decided that more people would rather their library not be flooded with hundreds of things they don’t want

You were wrong. Now fix it.

Deleted post4 years ago

Deleted 4 years ago

FishSt1ck4 years ago

If you go to explore, you basically go to the normal site. You have your account on the top right and can navigate to your purchases. It's under the bundles tab.

It's a workaround but don't worry after the bundle ends I'm sure we'll get an option to add it to the library. It's still a growing bundle though.

jeek4 years ago

What do we do if the bundle isn't showing up at the link you provided, either?

leafoAdmin4 years ago(+2)

Then your purchase has not been linked to your account. Go to your email to get the download link for your purchase, head there in your browser, and there will be a button on the page to link the purchase to the account you’re currently logged in as. Hope that helps

jeek4 years ago

The link from my email just redirects to the purchase page. :/

altaira14 years ago

Same here.

Dukesmom4 years ago

A second email was sent to you asking that you verify your email. Do so — and then your bundle will show up.

altaira14 years ago

Nope. I had already verified my email.

mailordergod4 years ago(+4)

That... well that's just friggin shady.

Toxic_Stacey4 years ago(+7)

PLEASE make a TAG on the main browser page for games specifically included in this pack SO WE CAN FILTER THEM.
> Create TAG: "Bundle for Racial Injustice and Inequality"
> Tag all included games.

CagedRage4 years ago(+4)

Can we just have a Download All button? I literally don't care about this site and would rather forget it after I collect my 1490 garbage titles and 10 decent ones. JustDataHordingThings.

Thants4 years ago(+7)

"I hate you and your website, but can you please help me overload your servers?"

MenyMagnus4 years ago(+7)

The customer bought the stuff and can't take it home, more like.

AWeeLittleFox4 years ago(+8)

Can you add a 'bundles' option to the desktop client please? :)

Ahebrias4 years ago (1 edit) (+1)

I don't see why there cannot be a zipped(compressed file) of all the games for this download. Or even a simple "A-E Title", "F-J Title" etc. zipped downloads. Better yet: have a selection menu of all games, simple text form (no extensive html) with a check box and search that you want to download. Have a max game limit if you want, but a batch download of the games in a compressed file so you're not wasting bandwidth. Compressed files will definitely lighten the load for those who wish to see every game they just bought and for me that's why I bought it. This is my first time using Itch so I don't know if other bundles offer zipped downloads for multiple games or whatever but it would be a good feature to have and save bandwidth. There should be something available like that. I understand hosting problems and costs associated, thus suggesting a compressed file version. Still could be large but even breaking them into segments would be a great benefit. Id like to own all the games I just purchased and being disallowed use of scripts for batch downloads( I understand why ) Not for myself particularly but for my family and extended family(shared computer) to have a wide range of games to play upon their choosing.

EDIT//

After seeing some of the games in this bundle and how poorly they are optimized with their file sizes for what they offer - NEVERMIND. This option is completely off the table. Some of these small/short games with none-high graphical detail and they're over 1Gb in size, my option would not work at all. SO JUST FORGET I SAID ANYTHING LIKE THE *IDIOT* I AM.

Thanks folks.

David_OSU4 years ago(+1)

Thanks for setting it up this way -- I, for one, did not want my library to get spammed with everything (the many game asset collections, for example). I prefer to add these individually. At some point, though, it would be nice to have a simple list of all the content in the bundle, maybe as a downloadable text file.

diamondmx4 years ago(+18)

When will "Claim All" be implemented? The fact that these are unsearchable and actually show as not-owned when you go to the game's page is a big deal. I'm cool if it's taking a little time to implement, but there doesn't seem to be an acknowledgement that the UI atm is not usable.

cole4204 years ago(+13)

Claim all please?

riefu244 years ago(+21)

Any ETA on a "Claim All" button? Been waiting a while...

hikaricore4 years ago(+8)

Any update on claim all or download all? Thanks in advance.