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Havendock

Build up a town in the middle of the sea! · By YYZ

Bug Reports Sticky

A topic by YYZ created Jul 24, 2022 Views: 1,602 Replies: 38
Viewing posts 1 to 18
Developer

Hi all! Please share any bugs you face here and I will look into them! 

You can optionally attach your savefile if the issue is specific to your savefile (can be exported from menu and shared as a .txt).

The following info will be helpful as well if you can include them:

  • Steps to reproduce (if the bug is not straightforward and reproducible)
  • Game version (e.g. v0.40)
  • Platform (e.g. Windows, Mac, Linux, or Web-Chrome/Firefox/etc)
(2 edits)

v0.41 on Chrome:

How come I'm constantly in this squatting position? when like this, i can't click on things underwater...


why is it that everyone else is so short ;-;

Developer (1 edit)

Seems like your character is the one that is big and at wrong size. Do you remember what you did and how I can reproduce this? Edit: This can happen after using a specific facility (via interacting with it),  if it helps.

The squatting issue is reported to occur at low frame rates on web, from past players, they fixed it by disabling 'High Quality' and related settings to improving performance.

I just noticed at one point while I was walking on the decks that everyone seemed tiny and I don't remember what I was doing before that happened.

Developer

Ah okay, no problem! I will monitor this

I also had this issue as well, and didn't notice it until some time.

v0.40 (or v0.39, i don't remember)  Windows

Main platform --> building mode --> enter boat ---> bird island

Delete mode don't work.

Save file


Developer

Thanks MadDave89 for reporting this!

I've fixed this bug in v0.42b, and added a new Delete Deck mode :)

(1 edit)

Two things: I was playing the game thru for the second time thru my browser Chrome (Version 103.0.5060.134 on MacOS 12.4).  (1) The homes aren't stacking, you run out of space quickly.  (2) the bots cant see/find the recharging station on the ocean floor. Not aware of anything I did, or didn't do to create problem.  And thank you for the game, i enjoy it very much, and keep playing, because you keep improving it.  I am grateful.  If there is anything else I can provide feedback on to contribute, please share.

Developer

Thank you jojo Griff! Thanks for reporting this. I am aware and have fixed this for v0.42, but it is not live on Web yet. Apologies for the inconvenience, this will be addressed in the next update :)

Developer (2 edits)

As for the issue of bots not going to recharge stations, can you check if:

1) The Recharge Station has a few batteries in it.

2) When the Recharge Station is selected, it has empty slots for bots to go to it.

3) The bots have less than 60 electricity and are idle

v0.41 on Chrome:

When you dance on the dance floor, it plays a very glitchy sound, probably because the background music and the dance floor music are trying to play at the same time and are interrupting each other.

Yes, I have experienced this on v0.47 windows paid/downloaded,  sound is like a static popping.   The dance music sounds fine when other citizens are dancing, however. 

v0.42

When goods are carried from the furnace to the box, the number in the furnace does not decrease. People run back and forth and quickly increase the number in the crate to the maximum.

People also get stuck eating. They go endlessly back and forth between the table and the kitchen or crate, even though they are full. They do not go to the water tower and rocks and die of thirst or lack of sleep after a while.

Developer

Hi! Thanks so much for reporting this! 

If it is not too much trouble, can you export the savefile with that issue for me ?

Hi ! MAC latest version : Cannot put a chick (growed from egg) in a coop. 

Edit : I was trying on the coop which is already on the map, it doesn't work but when i built one more it worked correctly. Thx

Developer

The default coop holds chickens.

If you want to put chicks, you have to hit the 'reset'  button with the coop selected, to change from Chickens to Chicks. I believe that's what happened. The original coop should be changeable.

v0.47 on Chrome

When researching, I can't access the chemical plant, and am not sure why? It doesn't appear on the research panel at all, unless I search in the search bar. When I type "chemical plant" into the search bar, the image appears, but I only get info for researching cranes. I'm playing the free online version, not sure if this makes a difference. 

Developer

Thanks for reporting this, the Cranes research overlaps incorrectly with the Chemical Plants on the web version, I've fixed this and will be applied in the next version (v0.48). Apologies for the inconvenience!

Thanks! Great game! I've been enjoying it so far.

(2 edits)

Just downloaded this game on Steam. I love it already. This is exactly the type of game I enjoy. 

I am only just starting but when I created a scuba station and did a dive for sand, it crashed at 38% dive completion. I had assigned a worker then did the dive myself. 

Edit: When I am in the wikia, I would type "h" and it would exit out of the screen. 

Not bugs but a couple improvement ideas based on playing the demo. I was buying the dog from the trader and added all my inventory to meet the price but didn't realize I didn't actually add the dog to the trade. So I gave all that away for nothing. Needless to say, the trader loved it but the confirmation screen would be nice to see to prevent that in the future. Also, I accidentally deleted the bar I made but there wasn't a confirmation to delete it first which would have been helpful. 

Overall, the gameplay was very smooth. A really great game you have made here! 

Developer

Thanks for trying out the steam demo and thanks for the feedback and kind words! :)

I cannot replicate the crash but will keep that in mind.

settlers are low on water and food however i have plenty of storage for water and cookhouse is full, what is the issue?

Developer

Hi alan, do you have a water tank? Settlers only drink from a water tank.

Settlers only eat Teriyaki or Pasta from the cookhouse. Is the cookhouse filled with those and do you have a Dining Table built?

I'm having this issue as well. I was unable to recruit someone as they thought I had no water. Tried rebuilding the water tank and filling it to different amounts above the requested 20 but nothing seemed to add any water to my amount at the top.

Developer(+1)

Apologies for the late reply - does the issue still occur when you reload your savefile? Also I have just pushed out a new update v0.65.0 - you can try that and see if the issue persists.

she doesn't have a helmet underwater while i do. why???

Developer

Hmm this is strange indeed. They should all wear helmets underwater. Is it just this settler or all underwater settlers? And does it get fixed if you restart the game?

Developer

Hmm this is strange indeed. They should all wear helmets underwater. Is it just this settler or all underwater settlers? And does it get fixed if you restart the game?

Hello,

I am experiencing a bug in the game, I just built the boat shack and upon entering the boat it moves around extremely fast even when I am not pressing any buttons. I glitched through the “need better boat” barrier and eventually glitched through the entire bottom of the map. This happens every single time I reload my save file. I also sent an email with a video attached of the bug/glitch

  • V0.67.17
  • Windows, Bought and launcher through steam

 

(1 edit)

I just recently left the game on the main menu for a while and returned to an insane number of settlers on the main menu island and 2 FPS, haven't tried again to reproduce yet but may want to put a cap on that if there isnt :) v0.68.12 windows steam

Game crashes within 5-7 min. on High or low resolution.  Please advise!!!

I'd like to report a bug I'm having! I made an incubator, but it seems to have really bugged out. I can't click on it or delete it with delete mode. It seems to be overloaded with more baby chickens than it should be able to hold, but I don't know why it even filled up because I had it on standby with no recipe selected. I tried to empty it out by putting a storage box next to it hoping settlers might move them, but they just ignored it entirely. Bulldoze gets rid of it, but obviously I don't want to do that unless I absolutely have to. It can be highlighted with delete mode, just not clicked on at all!  This is on Windows 7 64-bit, game version 0.71.6


Developer

Hi! Can you send me your savefile so I can see what's wrong? You may send it to me on discord @yyz291 or to havendockyyz@gmail.com (with the issue in the title so I know this is you!)

Okay! I sent it to you via email! I pasted the save string directly into the email because I was having a hard time pasting it into notepad, but I also included the HVD safe file and player log. While I'm here, I uncovered another small bug you might want to look at. For some reason I can't get settlers to bring ingredients to the Desert Stand. I have all the ingredients, including water, inside of storage boxes, and bring ingredients is checked and the boxes have assigned settlers, but for some reason they ignore it entirely.  I put the water in boxes because I noticed with the Bar and Coffee Maker, they never bring water to them either unless it's in a  box. I know it clearly states that the drinking fountain doesn't output it's water directly, but it would be nice if they could still manually take water out of it like the player can. I just made more pumps and distillers to feed directly into them and the storage boxes. It works, but it's a little less sensible of an approach.

Anyways, thanks for your help! If there's any chance of having my save file fixed with the incubator removed and nothing else, that would be really great! I'll avoid letting it overload again until a patch can be made for it.

Developer

Hey! I've replied to your email with the savefile fixed and the incubator removed. Letting it overload should not cause any issue. I'm unsure how this incubator got bugged as it seems to be a very special case unlike anything I've seen before.

The desert stand doesn't get ingredients seemingly because you don't have enough idle settlers on your dock. Settlers work according to the building priority list (shortcut key P by default), and Desert Stands are lower on the priority list than more essential buildings like Cookhouses and Bars.

To solve this issue, you can either get more settlers/seagulls/bots so that there are enough of them carrying items around, or increase their efficiency by researching things that make them move faster/through education later on.

An immediate "solution" may be to bump up the Desert Stand's priority in the priority list, moving it above buildings you want less prioritized (it does mean that those buildings may then not have ingredients delivered so this simply gives you more control but not exactly solves the issue of lack of manpower).

I was under water I got there by submarine but that doesn’t matter so when I went under I looked up at the surface and I clicked on some fish doing this allowed me to get infinite fish I know this isn’t intentional please fix

Developer

Hi, thanks for letting me know - by right the surface fish should be too far to be clickable, but it seems turning the camera up was not something I expected. Thanks for reporting it, I'll take a look.